Telephone Central offers a return policy for most products that
you purchase directly from Telephone Central. Under this policy, you may return
to Telephone Central, within the applicable return policy period, products that
you purchased directly from Telephone Central for a credit or a refund of the
purchase price paid, less shipping and handling and applicable restocking fees.
Hardware Products and Accessories:
All hardware, accessories, peripherals, parts and software that is unopened and
still in its/their sealed package or, if delivered electronically, that has not
been downloaded, may be returned within twenty-one (21) days from the date on
the packing slip or invoice for a credit or a refund of the purchase price
paid, less shipping and handling and applicable restocking fees.
Exceptions to the Telephone Central 21-day return policy:
Application software or an operating system or
a software license key that has been installed by Telephone Central may not be
returned unless you return the entire system under the 21-day return policy.
Restocking Fees:
Unless the product is defective or the return is a direct result of a Telephone
Central error, a restocking fee of 15% may be charged on hardware, accessories,
peripherals, parts and unopened software still in its/their sealed package, and
on software that has not been downloaded if the software is delivered
electronically.
You must ship the products to Telephone Central within five (5)
days of the date that Telephone Central issues the Returned Materials
Authorization number. You must:
- Ship back
all products you are seeking to return to Telephone Central. At Telephone
Central's discretion, credit for partial returns may be less than invoice
or individual component prices due to bundled or promotional pricing and
any unadvertised discounts or concessions.
- Return the
products in their original packaging, in as-new condition along with any
media, documentation, and all other items that were included in the
original shipment.
- Ship the
product(s) at your expense, and insure the shipment or accept the risk of
loss or damage during shipment.
Upon receipt of the complete returned purchase, Telephone Central
will issue a credit or a refund of the purchase price paid, less shipping and
handling and applicable restocking fees.